Q: Could I have prices of your products?
A: Welcome. Please feel free to send us inquiry here. We will reply you within 8 hours.

Q: Can I get a sample before the bulk order?
A: Yes, we welcome sample order to test and check quality.Mixed samples are acceptable.

Q: Can we print our logo/ company name on products?
A: Yes, of course, we accept OEM, then need you to provide brand authorization to us.

Q:Do you accept product customization?
A:Yes, of course, please provide specific drawings or parameters, we will quote you after evaluation.

Q: What is the lead time? 
A: The lead time depends on the quantities ordered, generally within 7-20 days after receiving the payment. 

Q: What is your Trade Terms? 
A: We accept EXW, FOB, CIF, FCA, etc. 

Q: What is your payment method?  
A: We accept T/T, irrevocable L/C at sight, etc. 

Q: Do you inspect the finished products?
A: Yes, each step of production and finished products will be came out inspection by QC department before shipping. And we will provide goods inspection reports for your reference before shipment.

Q: How to solve the quality problems after sales? 
A: Take photos of the quality problems and send to us for our checking and confirming, we will make a satisfied solution for you within 3 days.